Data
is big business today. Algorithms are used to sift through
information and make evaluations and predictions. But can it be
misused? Can automatic systems of information yield wrong results?
O'Niel
says yes. She provides plenty of anecdotal evidence showing how
attempting to reduce human behavior to algorithms can be destructive.
The math can be misused. The results can be misinterpreted. The
models devised can actually be detrimental.
She
gives us a little background on models, helping us understand how
they are created and adjusted. Then she takes us through examples of
misuse of models and the information they produce. Examples include
teacher assessment, prisoner evaluation, risk for financial
institutions, college ranking, online marketing (predatory
advertising), filtering job or loan candidates, determining working
hours, and more.
She
shows how corporations and institutions can lose sight of the actual
individual. Algorithms can be used to impress rather than clarify (as
happened with the 2008 financial collapse). Wrong data can be on a
credit report. The possible errors go on and on.
If
you have wondered why some of your friends on Facebook see your
latest post and others do not, it is because of the algorithm. If you
wondered how your car insurance price was determined, it may well
have nothing to do with your actual driving record.
O'Niel
has given readers an understandable critique of current data
collection and analysis techniques. But the system could not be
dismantled easily. Since is is usually the poor and disenfranchised
who are hurt most frequently, the push for change is weak. O'Neil
does give some suggestions for regulation of mathematical models. She
also suggests that models having significant impact on the public
should be open and available to the public. There may be hope for the
future as some are even now seeing the problems. Whether users of
models will admit to the responsibility that use entails is yet to be
seen.
My
rating: 4/5 stars.
Cathy
O'Niel is a data scientist and bogs at https://mathbabe.org/.
She has a PhD in mathematics and taught at Barnard College before
moving to the private sector. She worked at a hedge fund and then for
various start-ups. She started the Lede Program in Data Journalism at
Columbia and is the author of Doing Data Science. She appears
weekly on the Slate Money podcast.
Crown
Publishing, 272 pages.
I
received a complimentary copy of this book from the publisher. My
comments are an independent and honest review.
2 comments:
While the majority of the book is explaining these algorithms and how they hurt people, I was very grateful that O'Neil included a section on proposed solutions. I was worried the author would only complain about the problem throughout the book, but there were ideas for making things better. More importantly, to me, every claim she wrote about why the algorithms are broken or need transparency had a reference to back it up. O'Neil presents the problem, proposes solutions, then enables the reader to follow up on her research.
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